Home Blog Are You Aware Of Eden’s Price Promise To Customers?

Are You Aware Of Eden’s Price Promise To Customers?


Has the price of home improvements ever mattered more to our customers? We don’t think so which is why we have launched our ‘Stay At Home’ sale, with a potential total saving of 35% on most products available, and also want to remind you about our Price Promise. 

Side Extensions - Internal Detail

The cost of our conservatories, windows and doors are just about the best around for the quality they offer, but we do get edged out on price on the rare occasion by local rival companies. 

We don’t like it when that happens and refuse to sit back, be priced out of the market and see custom go elsewhere!

So, if you find a better price elsewhere for a product similar to ours within our service area, don’t keep quiet about it. Please let us know and we will beat the price or refund the difference; that’s our Price Promise.

It doesn’t matter if the product carries a lower price tag due to being part of a sale or promotion either – we will still honour it. 

All we will require from you is the name of the competitor, details of the cheaper product and a copy of the quote you have received. This will enable us to verify the quote and check that the service conditions are like-for-like. 

Giving you a great price isn’t our only promise!

Eden Windows can also promise you friendly service from our sales team, as well as first-class installation from our fitters. We’ll also remain here for you by providing you with aftercare, if you need it, in the unlikely event of a product failure needing fixing within the guarantee period.  

We have dedicated an entire page to our Price Promise as it’s one of our strongest selling-points, especially right now. It tells you everything you need to know. 

 

*Notification of lower prices must be received within 7 days of signing an Eden Windows contract. Claims must be received in writing and addressed to our Head Office in Gillingham. Original copy of the competing offer and specification of the competing product must be enclosed with the claim. Only one claim per customer per order. Eden Windows decision on whether a competitor’s product matches the features offered by us is final.

 


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