Do you have a question for us? See if it’s been answered below. If not, or you need further details, reach out to one of our friendly Eden advisors who will be more than happy to help.
Are all composite doors fundamentally the same?

Composite doors can be very different, with different prices to match. But don’t worry, an Eden advisor can guide you through their differences and find the perfect one for your home.

Standard composite doors are foam filled and often 44mm in depth. They also have GRP colour skins, often referred to as fibreglass, and are relatively lightweight.

Comparably, Solid Core composite doors are thicker in depth (generally 48mm). They are more durable than the standard, foam filled doors as they are made from laminated layers of timber. They have UPVC skins, making it easy to find a colour match with your existing door frame, if you wish.

Extreme Solid Core Door
Can I have a different colour on the inside to the outside?

For most doors, this is not an issue. You can opt for a bright colour for the external side and a neutral colour for the internal, or vice versa! An Eden advisor will be able to confirm if this can be completed in your chosen colours.

Internal White Composite Door


At Eden, our team of helpful advisors are always here to answer any questions you may have. Find some answers to our popular questions below.

How many keys do you get?

We will give you 3 keys with each of our doors. However, you can request extra keys if you wish. Either let us know when placing an order with us or tell us at a later date.

Will I be able to use the same for both doors? (Suited)

Yes, that won’t be a problem. Speak to an Eden advisor about this upon ordering your door.

What does Secured by Design mean?

ecured by Design refers to the security initiative that was developed by the police, with the mission of increasing the security of buildings and their immediate surroundings, in order to create safe spaces to live.

Commonly abbreviated to SBD, their product-based accreditation scheme – referred to as the Police Preferred Specification – offers a recognised standard for all security products with the goal of reducing crime. The scheme includes products such as domestic windows and doors, and the components within them such as locks and hinges.

Conservatory Outlet (part of the Conservatory Outlet Group), our sister manufacturing company, is a registered member of Secured by Design. Therefore, numerous products of ours have been tested to meet the demands of the standard. An Eden advisor will be more than happy to explain more.

What does a 3-star rated door barrel mean?

If a door barrel has been given a 3* rating it has been awarded the highest rating possible. Therefore, it has been thoroughly tested to ensure it gives enhanced security against intruders. Eden’s door cylinders feature snap-secure technology with a lockdown mode, which stops the barrel from being compromised.

Can French doors fold back completely?

Yes, they can. You will need to order your French doors with an egress hinge so they will be able to fold back completely. This works well if you are looking for a full view of your garden when the doors are open.

Should I choose sliding patio or bi-folding doors?

Eden advisors can help you reach an informed decision. Both doors will make a great addition to large openings in your living space. If you are looking for doors that can fold back fully, bi-folding doors can do this, which will give you a full view of your garden. On the other hand, sliding patio doors have slimmer frames so they give you a more uninterrupted view when they are closed.


At Eden, we don’t believe in making empty promises. We make big promises because we can fulfil them with our exceptional products and top service.


Your home is more than important to you, and we get that. It’s absolutely vital that you can trust the company carrying out improvements, which is why we promise to be honest and transparent at all times.


We are committed to a strong ethos of maintaining exceptional customer service for every single enquiry and project. The Eden team has been trained to take on the needs and requirements of every customer.


Eden Windows is one of few home improvement companies to provide a significant 10 year guarantee, which covers both moving and non-moving parts. Our guarantee reflects our faultless manufacturing standards which produce quality products every time.

Price Promise

We know that affordability plays a major part in choosing which company to go with. That’s why we endeavour to offer our very best prices. However, if you do find lower prices for the same service standards, contact us within 14 days to let us know - we will refund the difference.


Eden, believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.



Eden, believes that you shouldn’t have to pinch your pockets to be able to purchase our products. You can pay in affordable monthly instalments to better suit your needs and budget.



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Want to speak with an Advisor? Give us a call on 01634 840999

Our friendly team will be pleased to help with any questions you may have.


Everyone is welcome to come in and browse around our Gillingham Showroom in Kent, where our friendly sales team will be pleased to help with any questions you may have.