HELP & SUPPORT

Eden is committed to providing a high-quality service. We want to make it easy as possible for you to find the help and information you need, before, during and after you improve your home with us.

In this section you’ll find plenty of useful hints, tips and guides that will help you understand the home improvement process. Whether you’re a new, existing or potential customer, we hope you find these pages extremely useful.

What Happens Next?

WHAT HAPPENS NEXT?

What happens once you settle on a design for a new living space? Who’ll be involved with the project and how will we manage it?

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UK Manufacture

UK MANUFACTURE

Discover how we work closely with one of the UK’s manufacturers to provide our customers across Kent with transformational products and services.

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Installation Focus

INSTALLATION FOCUS

Our trained engineers and installers work to a high standard to ensure minimum disruption and, importantly, an expert finish.

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Eden Aftercare Service

AFTERCARE SERVICE

Should there be an issue, our aftercare team will be on hand to help – looking after you and your product for years to come.

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Eden Guarantee

OUR GUARANTEE

At double the industry standard, Eden’s guarantee offers you decades of reassurance.

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Helpful Guides

HELPFUL GUIDES

We’ve put together a series of helpful guides to break down all the myths surrounding home improvements and provide you with easy-to-digest explainers.

VIEW OUR GUIDES
FAQs

FAQs

Take a look through our FAQ section and find the answers to the most commonly asked questions about our products and services.

READ OUR FAQs
Our Customers

CUSTOMER REVIEWS

98% of customers would recommend Eden to their family and friends – that’s something we’re extremely proud of.

READ OUR REVIEWS
Request Service Visit

REQUEST A SERVICE VISIT

Whether you’ve been advised to get in touch by an engineer, or you think there’s a problem, please get in touch with us using this online form.

REQUEST SERVICE

WANT TO GET IN TOUCH?

Whether you have a query or need to speak to an advisor about one of our products or services, you can get in touch by completing the form below.

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Speak to our Customer Services Team on 01634 840999.

Our friendly team will be pleased to help with any questions you may have.