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Common Window Questions

With the amount of choice you are given when it comes to ordering new windows, you’ll likely have many questions in order to make the best decision for your home. We can help!

Yes! A casement is the part of the window that moves, opens and closes. On a standard window, also known as lipped, casements sit above the window frame.

However, many homeowners want a casement that sits completely level with the window frame, which is why the flush casement window is so popular. The design is flush and neat. Come down to our showroom to view the difference for yourself.

Evolution Flush Windows

First of all, you’ll need to understand the difference between the two. Double glazed windows have two panes of glass within the unit, whereas triple glazed windows have three. We encourage you to speak to the team at Eden windows for advice on which would work best for you as there are advantages and disadvantages to both.

Typically, triple glazed windows work better at keeping heat within the home and minimising cold spots. They can also better soundproof your home.

Evolution Flush Windows

See the possibilities at our Orpington showroom

Visit Eden’s showroom to explore frame styles, colours, glazing, handles, materials and door designs and get a clearer feel for what will suit your home before making your decision.

Common questions about windows.

With the amount of choice you are given when it comes to ordering new windows, you’ll likely have many questions in order to make the best decision for your home. We can help! Explore common questions we are asked, below.

This is a trick question – there is no difference! However, the correct, technical term is PVC-U.

The official name was once UPVC, but the UK changed the name in the late 1980s to fall in line with European countries. In most European languages, they place the noun (PVC) before the adjective (U).

PVC refers to Poly Vinyl Chloride and the U refers to Unplasticised. You are likely to be familiar with the term PVC as PVC is modified to be used in many common products, such as fake leather, bags and shoes.

Pure PVC-U would not work for replacement windows and doors, so we add a tiny amount of additives, which provides weather and UV resistance and increases longevity of the product.

Window Energy Ratings (WERs) use an easy to understand traffic light style to help homeowners figure out how energy efficient their new windows will be. This is similar to the energy ratings you find on white goods in your home such as fridges, freezers, washing machines etc – using a scale of A+ – G.

An A+ energy rating is recognised by the British Fenestration Ratings Council (BFRC) as being above normal recommended energy efficiency standards.

We encourage you to choose windows that carry an A or A+ rating for an energy-efficient home.

New and replacement windows require a minimum Window Energy Rating of C. Ask our friendly team for more information on this important part of shopping for new windows.

A U-Value is important because it communicates how well your windows will be at keeping internal heat inside the home. If heat easily escapes, you will need to keep turning up or heating or risk getting too cold! U-Values are measured in Watts per square metre or W/m2 K. The lower the number, the better the window performs at retaining heat.

New and replacement windows require a minimum U Value of 1.6 W/m2 K. Speak to an Eden advisor for further guidance on this.

We will need to find out more about your requirements before giving you an accurate quote.

Our windows and doors are tailor-made to your measurements so we need to spend time with you first. There are many options when it comes to style and they do vary in price.

The first step is requesting a free design consultation, so we can find out exactly what you’re looking for and if you have a budget in mind. If you don’t know yet, we can help guide you!

Fill in your details onto one of our contact forms and we’ll be in touch to arrange a time and date that works for you Appointment Booking Form.

A minimum initial appointment time of 1 hour is recommended. An Eden designer can take you through your options, as well as listening to what you had in mind.

This is a difficult question to answer because each job varies so much. It depends on how complex the job is and how many windows and doors we are installing. Often, a full house of windows will take around 3-4 days. We can give you a more accurate idea once speaking to you.

Want help & advice choosing your windows & doors?

Eden advisors will guide you through every window & door option for your home – get in touch below.

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Our friendly team will be pleased to help with any questions you may have.

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