Home Blog Find Out Why Eden Customers Are Happy Customers

Find Out Why Eden Customers Are Happy Customers


The home improvement industry is extremely competitive locally as there are several Kent and South East London companies in the business of supplying and fitting windows, doors and conservatories. Eden Windows is right up there at the top of the tree, the kind of firm that always leaves its customers happy, and it’s easily explained why.

10 Year Guarantee

Every product purchased from Eden Windows comes with a 10 year guarantee as everything is manufactured to an outstanding standard. Hi-tech manufacturing processes and the finest building materials are utilised to give them lasting quality.

It very rarely happens, but if a product fails within that 10-year period then you know that you’re covered at no extra cost.

Accreditations

The exceptional work of Eden Windows has been recognised and acknowledged by several major approved bodies including Certass, a Competent Person Scheme. Certass is one of the double glazing industry’s biggest self certification bodies.

We are assessed and inspected every year by Certass to ensure we are meeting their expected standards.

Price Promise

Our pricing structure is carefully put together and is reflective of our product quality. We appreciate though that customers may occasionally receive a cheaper quote from another company.

We’d hate to be beaten on price, so we established our ‘Price Promise’ where if you find the same quality product for less in our service area within 7 days we’ll beat the difference.

98% Recommendation Rate

It’s impossible not to get a buzz out of the praise that sometimes levelled at us by customers at the conclusion of a project; it’s what we strive for.

Currently, we have a 98% recommendation rate, a very flattering figure that we hope to improve even further over the coming years as much of our work comes courtesy of positive word-of-mouth.  

Eden Windows’ customers also continue to be looked after once we’ve left their home as our aftercare service is second-to-none. Saunter to one of our showrooms to find out why we always put big smiles on customers’ faces.

 


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